Last updated March 30, 2021
The information provided by Hopper provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.
UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK
The site may contain (or you may be sent) through the Site to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability or completeness by us.
WE DO NOT WARRANT, ENDORSE, GUARANTEE, ORASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES
The Site cannot and does not contain gender and sexuality advice. The gender and sexuality information is provided for general informational and educational purposes only and is not a substitute for professional advice. Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals. We do not provide any kind of gender and sexuality advice.
THE USE OR RELIANCE OF ANY INFORMATION CONTAINED ON THIS SITE
The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences.
YOUR INDIVIDUAL RESULTS MAY VARY.
The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.
The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials
Hopper will protect its own rights and the rights of the photographer/director from any kind of infringement or misuse. It is therefore of the utmost importance that you handle images and/or film material with the greatest care and follow our conditions of use.
When using Hoppers images and/or film material it must be made clear that it is an Hoppers image or an Hoppers production.
Where photographers’ or directors’ names are given, these should always be credited.
Media are never allowed to manipulate, alter or edit Hoppers images in any way.
Media are never allowed to manipulate or alter Hoppers moving image material in any way.
The use of images from Hoppers as covers is not permitted.
Intellectual property is protected by law. Hoppers and the photographer(s) or director(s) reserve all copyright and other intellectual property rights associated with the images and moving image material. Hoppers and the photographer(s) or director(s) will not tolerate any infringement of their rights or any loss of or damage to their goodwill caused by such infringement. Legal proceedings will be commenced without further notice in the event of any infringement of intellectual property rights vested in Hoppers and/or the photographer(s) and the director(s). The same shall apply to breaches of the conditions of use.
Data privacy is of high importance for Hopper group and we want to be open and transparent with our processing of your personal data.
We therefore have a policy setting out how your personal data will be processed and protected.
Who is the controller of your personal data?
The Dutch company, Hopper, is the controller and responsible for your personal data under applicable data protection law.
Where do we store your data?
The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws.
For transfers outside the EEA, Hopper group will use Standard Contractual Clauses and Privacy Shield as safeguards for countries without adequacy decision from the European Commission.
Who has access to your personal data?
Your personal data may be shared within the Hopper group. We never pass on, sell or swap your data for marketing purposes to third parties outside the Hopper group.
The Hopper group company will only act as the personal data processor and processes the personal data on behalf of the Dutch company.
Personal data that is forwarded to third parties, is only used to provide you with our services. You will find what categories of third parties there are under each specific process below.
What is the legal ground for processing? For every specific processing of personal data we collect from you we will inform you whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.
Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact Hopper group that will provide you with your personal data via e-mail.
Right to portability:
Whenever Hopper group process your personal data by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed
Right to erasure:
You have the right to erase any personal data processed by Hopper group at any time except for the following situations
• for exercising the right of freedom of expression and information
• to comply with a legal obligation
• for the establishment, exercise or defence of legal claims
Your right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on Hopper group's legitimate interest. Hopper group will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.
Your right to object to direct marketing: You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes. You can opt out from direct marketing by following the instruction in each marketing mail.
Right to restriction:
You have the right to request that Hopper group restricts the process of your personal data under the following circumstances:
• if you object to a processing based on Hopper group's legitimate interest, Hopper group shall restrict all processing of such data pending the verification of the legitimate interest.
• if you have claim that your personal data is incorrect, Hopper group must restrict all processing of such data pending the verification of the accuracy of the personal data.
• if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data.
• if Hopper group no longer needs the personal data but it is required for you to make or defend legal claims.
How can you exercise your rights? We take data protection very seriously and therefore we have dedicated personnel to handle your requests in relation to your rights stated above. You can contact us at dataprotection.externalpartners@hopper.com. and write External Partner request as subject matter.
Data Protection Officer
We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our Data Protection Officer at dataprotection.externalpartners@hopper.com and write DPO as subject matter.
Right to complain with a supervisory authority:
If you consider the Hopper group to process your personal data in an incorrect way you can contact us. You also have the right to turn in a complaint to a supervisory authority.
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice, for example the purpose of why we use your personal data, the identity of the Controller or your rights.
Why do we use your personal data?
We will use your personal data to evaluate potential business partners and manage existing business relations including communication, procurement, contract signing and financial transactions.
We will process your personal data in order to achieve the purpose of the contract.
We will also use personal data to provide business partners with access to Hopper group´s systems.
We will use personal data to manage legal requirements for financial trading information.
We will process your personal data in case of legal issues and disputes.
What types of personal data do we process?
We will process following categories of personal data:
• contact details such as name, e-mail address and telephone number
• date of birth
• social security ID
• user name´s
• gender
• bank account
• nationality
• work related information, such as company, department and work role
• photo and images
Who has access to your personal data?
Your personal data that is forwarded to third parties is only used for the purposes mentioned above. We share your personal data with external advisors, IT service providers and other external service providers.
What is the legal ground to process your personal data?
The processing of your personal data for the following purposes are based on Hopper group’s legitimate interest:
• to manage business relations
• to provide business partners access to our systems
• to manage legal requirements for financial trading
• to manage legal issues and disputes
The processing of your personal data to achieve the purpose of the contract are necessary for fulfillment of contract.
The processing of your personal data for financial trading information is based on legal obligations.
How long do we save your data?
We will keep your data for follow up and to evaluate procurement and business partners, for the length of the agreement and time to preclude legal issues.
For legal disputes we will keep the data during the ongoing dispute and for a period of time after the dispute when the information is still relevant.
We will keep the data for financial trading information for 5 years in accordance to legal requirements.
Why do we use your personal data?
We will process personal data to manage, register and resolve IT and information security incidents. We will also use personal data to handle incidents and accidents.
We will also process your data to investigate a breach or non-compliance with regulations or Hopper group's policies and requirements.
We will use your personal data for camera monitoring in our facilities such as stores, offices and warehouses for security reasons and for follow up on incidents and accidents.
In order to be compliant with payment card industry regulations, your personal data will be processed through visitor logs and audit reports for audit reasons. We will also process your personal data related to your key card and the use of it, including follow ups on incidents and accidents.
In the event of investigation of non-compliance with our policies and in whistleblowing related matters we process personal data.
What type of data do we process?
We will process the following categories:
• contact information such as name, home address, e-mail address and telephone number
• date of birth
• work information such as company name and work role
• logs such as for key cards
• employment information such as user ID number
• IP number
• video surveillance footage
• photo
• other necessary information for investigations
Who has access to your personal data?
Data that is forwarded to third parties is only used to perform the services mentioned above. We will share your personal data with security companies, auditors and legal advisors to handle security issues and administration. We will also share your personal data with video surveillance companies for video footage.
What is the legal ground to process your personal data?
The processing of your personal data is based on Hopper group our legitimate interest in order for us to manage incidents and security breaches.
How long do we save your data?
We will keep your data for the time we need to prevent and/or report potential fraud and other offenses. Video footage will be saved in compliance with local legislation but maximum for 30 days. Cookies
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There are two types of cookies; permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer for some time. Session cookies are stored temporarily in your computer's memory and disappear when you close your browser.
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Third-Party Cookies
We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics. We also use Google Analytics Advertising Features. The cookies used are both permanent and temporary cookies (session cookies).
You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. Using your browser can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer.
We also use Hopper cookies to collect information to better understand our visitors. Neither Hopper or the Hopper group sell the collected data or information to other parties. The collected information will be anonymized wherever possible, all information collected is non-personal information and not traceable.
Hopper can provide information to third parties if they are required by law, or if third parties process the information on behalf of Hopper.
Read more about how you can opt out cookies from Hopper here: https://www.hopper.com/opt-out Please note that if you choose to disable cookies, you will not be able to take advantage of all features on the site.
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The content on this site is copyrighted and belong to Hopper.
We cannot guarantee that the shown colours on the website exactly reproduce the colour of the actual garments. This partly depends on the reproduction on your computer.